About The Course
This course is designed for adults with learning difficulties and additional needs. The course will encourage learners to develop the knowledge, skills and real-life experiences necessary to run work in the customer service industry and to assist in the day to day running of our college-based retail shop.
Start Date: 5 September 2023
Duration: 1 Year
Attendance: Full Time
Suitable for: Adults
Level: Entry Level
Location: London
Understand the different types of shops, the goods the sell and how they promote these goods. You will have the opportunities to really master these skills in a supported working environment within the college. You will regularly perform stock checks. How to effectively deliver customer service skills and solve problems.
There are no qualifications required but an Initial Assessment will be carried to ensure course appropriateness. Proof of support needs and/or previous support received.
You will be assessed through a variety of methods based on course requirements and individual needs. For example:
- Observations
- Workbooks
- Practical
- Activities
- Questioning
- Peer feedback
Throughout the course, you will be gathering evidence/information in each unit. There are different methods that evidence can be gathered to meet individual needs.
This course will provide employability skills to progress onto further study or emplopyment within retail and customer service.
WHEN SHOULD I APPLY?
We recommend you apply at least three months before the programme starts to guarantee your place. The application form will take approximately 15 to 30 minutes to complete.
WHEN WILL I HEAR BACK FROM YOU?
We’ll acknowledge receipt of your application by email within 48 hours, if it’s received during normal working hours (Mon-Fri – 09:00-18:00 GMT). We will review and respond to your application within two working days. We do this in order of receipt and acceptance is not automatic.
CAN I RESERVE A PLACE?
Yes. We can hold a provisional place for you for up to two weeks, but be aware that completed applications take priority and programmes often fill up several months in advance. You can reserve a place online, by phone or by email. Tel: +44 749 199 3874 Email: admin@oraelinstitute.com
WHAT ARE YOUR LANGUAGE REQUIREMENTS?
The programme is taught in English, so a good working knowledge of the language is essential. If English is not your first language, we may ask you for evidence of your proficiency.
WHAT IF I HAVE MORE QUESTIONS?
If you have any more questions, please read our FAQs here.
Read our full terms and conditions.
COURSE FEE
£0.00APPLY NOW
*Fees are subject to change and subject to meeting certain requirements.
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