Frequently Asked Questions

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  • How do I know if you've received my application?

    If you've applied through our agents across the globe, they will send your information directly to us. Our admission team will contact you directly regarding your application. If you've applied directly via the ORAEL Institute London website, we'll enter your details into our database and send you an email to acknowledge receipt of your application. This email will include your student ID number, which you should use if you need to inquire about the progress of your application. It usually takes a few days for a new application to be processed and up to two or three weeks from the receipt of your application for a decision to be made. If you’ve allowed enough time for your application to reach us and would like to check whether we’ve received it, please contact us with your full name, date of birth, and the title of the course you applied for. Email: admission@oraelinstitute.com

  • How long will my application take?

    Our Admissions Office receives thousands of applications each year and at busy times it can take up to three to four weeks before you will hear from us. Please be patient – we'll be in touch as soon as a decision has been made. We aim to decide within two to three weeks of receipt of your application form, though processing times may vary depending on the time of year. Please ensure that you complete all relevant sections on the application form with accurate and comprehensive information as this will speed up the decision making. We'll contact you in writing to notify you of the decision. If you’ve applied via UCAS for an undergraduate programme, you should bear in mind that it may take up to two to three weeks for the Agent to send us your application details. Although wherever possible we aim to make a decision based on the information given on your application, you may be invited to attend an interview to discuss your application further with a tutor. For some courses, such as our Health and Social Care Diploma, Advance Learning courses or apprenticeship courses, shortlisted candidates are invited to attend an interview. Shortlisted applicants for Diploma art and design or architecture courses will usually be asked to submit a portfolio of work for consideration. If you’ve allowed enough time for your application to reach us and would like to check whether we’ve received it, please contact the Admissions Office with your full name, date of birth and the title of the course you applied for. Email: admission@oraelinstitute.com

  • How can I check the progress of my application?

    You'll be able to check the progress of your application via our applicant portal, where you'll also be able to view any correspondence that the Institute has sent you and upload supporting documents. We'll email you a username and password on receipt of your application.

  • Can I check on the progress of my friend or family member's application?

    For reasons of data protection, we are unable to release any details of an application to a third party. If an applicant is unable to communicate with us directly or would prefer for a correspondent to act on their behalf, we are happy to do so with their written consent. If they would like to give consent for us to discuss their application with a third party, they should contact the Admissions Office in writing at our address or send the email to: admission@oraeinstitute.com They will need to provide full details (name, date of birth, and address) of the person they are permitting us to release information. If they’re sending permission by email, it must be sent from the email address given on their original application form. If they know their application number, they should include this in the correspondence. Otherwise, they should include their full name, date of birth, and the title of the course they have applied for. Once we have received their written permission, we will make a note of this and will be able to discuss their application with their nominated contact at any time.

  • How do you make a decision?

    Applicants are evaluated on a range of qualities that include academic qualifications, work experience, written personal statement and references. These decisions are made by admissions officers in conjunction with tutors and are based on the agreed entry requirements for each course. Take a look at your chosen course page for details of entry requirements. We're committed to equal opportunities and non-discrimination.

  • My application has been unsuccessful. How can I find out the reasons why?

    If your application is unsuccessful it will not have been without due consideration. It may be that you don’t currently have sufficient qualifications and/or experience for the course you’ve applied for. To check the entry requirements for your course, please check the relevant course page. We consider all unsuccessful applications for alternative courses wherever possible. For instance, if you applied for a course and were unsuccessful, your application will automatically be considered for a suitable diploma year course. If you’d like to know the full reason for the decision on your application, you can write to the Admissions Office at ORAEL Institute London, 108, Island Business Centre, 18-36, Wellington Street, London, SE18 6PF. Please include your application number and your full name and date of birth in any correspondence you send us. We will then reply to you with feedback within two to three working weeks.

  • What's the difference between a conditional and an unconditional offer?

    Applicants are evaluated on a range of qualities that include academic qualifications, work experience, written personal statement and references. These decisions are made by admissions officers in conjunction with tutors and are based on the agreed entry requirements for each course. Take a look at your chosen course page for details of entry requirements. We're committed to equal opportunities and non-discrimination.

  • And what should I do if I receive one?

    All offers are subject to the University's standard terms and conditions. If you wish to take up your offer of a place, you should follow the instructions provided in your offer email. If you’ve applied via UCAS, you should accept your offer via UCAS Hub when advised by UCAS to do so.

  • Who should I send my results to?

    If you've applied through one of our agents for a full-time course starting in September and have taken A levels, AS levels, or Irish Leaving Certificate qualifications in early summer, Agent will send your results directly to us. If you’ll be receiving results for qualifications other than these, please upload good quality scanned copies of your qualifications to your record in the applicant portal. Please do not send original certificates or result slips through the post under any circumstances.

  • How do I know if you've received my application?

    If you've applied through our agents across the globe, they will send your information directly to us. Our admission team will contact you directly regarding your application. If you've applied directly via the ORAEL Institute London website, we'll enter your details into our database and send you an email to acknowledge receipt of your application. This email will include your student ID number, which you should use if you need to inquire about the progress of your application. It usually takes a few days for a new application to be processed and up to two or three weeks from the receipt of your application for a decision to be made. If you’ve allowed enough time for your application to reach us and would like to check whether we’ve received it, please contact us with your full name, date of birth, and the title of the course you applied for. Email: admission@oraelinstitute.com

  • How long will my application take?

    Our Admissions Office receives thousands of applications each year and at busy times it can take up to three to four weeks before you will hear from us. Please be patient – we'll be in touch as soon as a decision has been made. We aim to decide within two to three weeks of receipt of your application form, though processing times may vary depending on the time of year. Please ensure that you complete all relevant sections on the application form with accurate and comprehensive information as this will speed up the decision making. We'll contact you in writing to notify you of the decision. If you’ve applied via UCAS for an undergraduate programme, you should bear in mind that it may take up to two to three weeks for the Agent to send us your application details. Although wherever possible we aim to make a decision based on the information given on your application, you may be invited to attend an interview to discuss your application further with a tutor. For some courses, such as our Health and Social Care Diploma, Advance Learning courses or apprenticeship courses, shortlisted candidates are invited to attend an interview. Shortlisted applicants for Diploma art and design or architecture courses will usually be asked to submit a portfolio of work for consideration. If you’ve allowed enough time for your application to reach us and would like to check whether we’ve received it, please contact the Admissions Office with your full name, date of birth and the title of the course you applied for. Email: admission@oraelinstitute.com

  • How can I check the progress of my application?

    You'll be able to check the progress of your application via our applicant portal, where you'll also be able to view any correspondence that the Institute has sent you and upload supporting documents. We'll email you a username and password on receipt of your application.

  • Can I check on the progress of my friend or family member's application?

    For reasons of data protection, we are unable to release any details of an application to a third party. If an applicant is unable to communicate with us directly or would prefer for a correspondent to act on their behalf, we are happy to do so with their written consent. If they would like to give consent for us to discuss their application with a third party, they should contact the Admissions Office in writing at our address or send the email to: admission@oraeinstitute.com They will need to provide full details (name, date of birth, and address) of the person they are permitting us to release information. If they’re sending permission by email, it must be sent from the email address given on their original application form. If they know their application number, they should include this in the correspondence. Otherwise, they should include their full name, date of birth, and the title of the course they have applied for. Once we have received their written permission, we will make a note of this and will be able to discuss their application with their nominated contact at any time.

  • How do you make a decision?

    Applicants are evaluated on a range of qualities that include academic qualifications, work experience, written personal statement and references. These decisions are made by admissions officers in conjunction with tutors and are based on the agreed entry requirements for each course. Take a look at your chosen course page for details of entry requirements. We're committed to equal opportunities and non-discrimination.

  • My application has been unsuccessful. How can I find out the reasons why?

    If your application is unsuccessful it will not have been without due consideration. It may be that you don’t currently have sufficient qualifications and/or experience for the course you’ve applied for. To check the entry requirements for your course, please check the relevant course page. We consider all unsuccessful applications for alternative courses wherever possible. For instance, if you applied for a course and were unsuccessful, your application will automatically be considered for a suitable diploma year course. If you’d like to know the full reason for the decision on your application, you can write to the Admissions Office at ORAEL Institute London, 108, Island Business Centre, 18-36, Wellington Street, London, SE18 6PF. Please include your application number and your full name and date of birth in any correspondence you send us. We will then reply to you with feedback within two to three working weeks.

  • What's the difference between a conditional and an unconditional offer?

    Applicants are evaluated on a range of qualities that include academic qualifications, work experience, written personal statement and references. These decisions are made by admissions officers in conjunction with tutors and are based on the agreed entry requirements for each course. Take a look at your chosen course page for details of entry requirements. We're committed to equal opportunities and non-discrimination.

  • And what should I do if I receive one?

    All offers are subject to the University's standard terms and conditions. If you wish to take up your offer of a place, you should follow the instructions provided in your offer email. If you’ve applied via UCAS, you should accept your offer via UCAS Hub when advised by UCAS to do so.

  • Who should I send my results to?

    If you've applied through one of our agents for a full-time course starting in September and have taken A levels, AS levels, or Irish Leaving Certificate qualifications in early summer, Agent will send your results directly to us. If you’ll be receiving results for qualifications other than these, please upload good quality scanned copies of your qualifications to your record in the applicant portal. Please do not send original certificates or result slips through the post under any circumstances.

  • How do I know if you've received my application?

    If you've applied through our agents across the globe, they will send your information directly to us. Our admission team will contact you directly regarding your application. If you've applied directly via the ORAEL Institute London website, we'll enter your details into our database and send you an email to acknowledge receipt of your application. This email will include your student ID number, which you should use if you need to inquire about the progress of your application. It usually takes a few days for a new application to be processed and up to two or three weeks from the receipt of your application for a decision to be made. If you’ve allowed enough time for your application to reach us and would like to check whether we’ve received it, please contact us with your full name, date of birth, and the title of the course you applied for. Email: admission@oraelinstitute.com

  • How long will my application take?

    Our Admissions Office receives thousands of applications each year and at busy times it can take up to three to four weeks before you will hear from us. Please be patient – we'll be in touch as soon as a decision has been made. We aim to decide within two to three weeks of receipt of your application form, though processing times may vary depending on the time of year. Please ensure that you complete all relevant sections on the application form with accurate and comprehensive information as this will speed up the decision making. We'll contact you in writing to notify you of the decision. If you’ve applied via UCAS for an undergraduate programme, you should bear in mind that it may take up to two to three weeks for the Agent to send us your application details. Although wherever possible we aim to make a decision based on the information given on your application, you may be invited to attend an interview to discuss your application further with a tutor. For some courses, such as our Health and Social Care Diploma, Advance Learning courses or apprenticeship courses, shortlisted candidates are invited to attend an interview. Shortlisted applicants for Diploma art and design or architecture courses will usually be asked to submit a portfolio of work for consideration. If you’ve allowed enough time for your application to reach us and would like to check whether we’ve received it, please contact the Admissions Office with your full name, date of birth and the title of the course you applied for. Email: admission@oraelinstitute.com

  • How can I check the progress of my application?

    You'll be able to check the progress of your application via our applicant portal, where you'll also be able to view any correspondence that the Institute has sent you and upload supporting documents. We'll email you a username and password on receipt of your application.

  • Can I check on the progress of my friend or family member's application?

    For reasons of data protection, we are unable to release any details of an application to a third party. If an applicant is unable to communicate with us directly or would prefer for a correspondent to act on their behalf, we are happy to do so with their written consent. If they would like to give consent for us to discuss their application with a third party, they should contact the Admissions Office in writing at our address or send the email to: admission@oraeinstitute.com They will need to provide full details (name, date of birth, and address) of the person they are permitting us to release information. If they’re sending permission by email, it must be sent from the email address given on their original application form. If they know their application number, they should include this in the correspondence. Otherwise, they should include their full name, date of birth, and the title of the course they have applied for. Once we have received their written permission, we will make a note of this and will be able to discuss their application with their nominated contact at any time.

  • How do you make a decision?

    Applicants are evaluated on a range of qualities that include academic qualifications, work experience, written personal statement and references. These decisions are made by admissions officers in conjunction with tutors and are based on the agreed entry requirements for each course. Take a look at your chosen course page for details of entry requirements. We're committed to equal opportunities and non-discrimination.

  • My application has been unsuccessful. How can I find out the reasons why?

    If your application is unsuccessful it will not have been without due consideration. It may be that you don’t currently have sufficient qualifications and/or experience for the course you’ve applied for. To check the entry requirements for your course, please check the relevant course page. We consider all unsuccessful applications for alternative courses wherever possible. For instance, if you applied for a course and were unsuccessful, your application will automatically be considered for a suitable diploma year course. If you’d like to know the full reason for the decision on your application, you can write to the Admissions Office at ORAEL Institute London, 108, Island Business Centre, 18-36, Wellington Street, London, SE18 6PF. Please include your application number and your full name and date of birth in any correspondence you send us. We will then reply to you with feedback within two to three working weeks.

  • What's the difference between a conditional and an unconditional offer?

    Applicants are evaluated on a range of qualities that include academic qualifications, work experience, written personal statement and references. These decisions are made by admissions officers in conjunction with tutors and are based on the agreed entry requirements for each course. Take a look at your chosen course page for details of entry requirements. We're committed to equal opportunities and non-discrimination.

  • And what should I do if I receive one?

    All offers are subject to the University's standard terms and conditions. If you wish to take up your offer of a place, you should follow the instructions provided in your offer email. If you’ve applied via UCAS, you should accept your offer via UCAS Hub when advised by UCAS to do so.

  • Who should I send my results to?

    If you've applied through one of our agents for a full-time course starting in September and have taken A levels, AS levels, or Irish Leaving Certificate qualifications in early summer, Agent will send your results directly to us. If you’ll be receiving results for qualifications other than these, please upload good quality scanned copies of your qualifications to your record in the applicant portal. Please do not send original certificates or result slips through the post under any circumstances.

  • How do I know if you've received my application?

    If you've applied through our agents across the globe, they will send your information directly to us. Our admission team will contact you directly regarding your application. If you've applied directly via the ORAEL Institute London website, we'll enter your details into our database and send you an email to acknowledge receipt of your application. This email will include your student ID number, which you should use if you need to inquire about the progress of your application. It usually takes a few days for a new application to be processed and up to two or three weeks from the receipt of your application for a decision to be made. If you’ve allowed enough time for your application to reach us and would like to check whether we’ve received it, please contact us with your full name, date of birth, and the title of the course you applied for. Email: admission@oraelinstitute.com

  • How long will my application take?

    Our Admissions Office receives thousands of applications each year and at busy times it can take up to three to four weeks before you will hear from us. Please be patient – we'll be in touch as soon as a decision has been made. We aim to decide within two to three weeks of receipt of your application form, though processing times may vary depending on the time of year. Please ensure that you complete all relevant sections on the application form with accurate and comprehensive information as this will speed up the decision making. We'll contact you in writing to notify you of the decision. If you’ve applied via UCAS for an undergraduate programme, you should bear in mind that it may take up to two to three weeks for the Agent to send us your application details. Although wherever possible we aim to make a decision based on the information given on your application, you may be invited to attend an interview to discuss your application further with a tutor. For some courses, such as our Health and Social Care Diploma, Advance Learning courses or apprenticeship courses, shortlisted candidates are invited to attend an interview. Shortlisted applicants for Diploma art and design or architecture courses will usually be asked to submit a portfolio of work for consideration. If you’ve allowed enough time for your application to reach us and would like to check whether we’ve received it, please contact the Admissions Office with your full name, date of birth and the title of the course you applied for. Email: admission@oraelinstitute.com

  • How can I check the progress of my application?

    You'll be able to check the progress of your application via our applicant portal, where you'll also be able to view any correspondence that the Institute has sent you and upload supporting documents. We'll email you a username and password on receipt of your application.

  • Can I check on the progress of my friend or family member's application?

    For reasons of data protection, we are unable to release any details of an application to a third party. If an applicant is unable to communicate with us directly or would prefer for a correspondent to act on their behalf, we are happy to do so with their written consent. If they would like to give consent for us to discuss their application with a third party, they should contact the Admissions Office in writing at our address or send the email to: admission@oraeinstitute.com They will need to provide full details (name, date of birth, and address) of the person they are permitting us to release information. If they’re sending permission by email, it must be sent from the email address given on their original application form. If they know their application number, they should include this in the correspondence. Otherwise, they should include their full name, date of birth, and the title of the course they have applied for. Once we have received their written permission, we will make a note of this and will be able to discuss their application with their nominated contact at any time.

  • How do you make a decision?

    Applicants are evaluated on a range of qualities that include academic qualifications, work experience, written personal statement and references. These decisions are made by admissions officers in conjunction with tutors and are based on the agreed entry requirements for each course. Take a look at your chosen course page for details of entry requirements. We're committed to equal opportunities and non-discrimination.

  • My application has been unsuccessful. How can I find out the reasons why?

    If your application is unsuccessful it will not have been without due consideration. It may be that you don’t currently have sufficient qualifications and/or experience for the course you’ve applied for. To check the entry requirements for your course, please check the relevant course page. We consider all unsuccessful applications for alternative courses wherever possible. For instance, if you applied for a course and were unsuccessful, your application will automatically be considered for a suitable diploma year course. If you’d like to know the full reason for the decision on your application, you can write to the Admissions Office at ORAEL Institute London, 108, Island Business Centre, 18-36, Wellington Street, London, SE18 6PF. Please include your application number and your full name and date of birth in any correspondence you send us. We will then reply to you with feedback within two to three working weeks.

  • What's the difference between a conditional and an unconditional offer?

    Applicants are evaluated on a range of qualities that include academic qualifications, work experience, written personal statement and references. These decisions are made by admissions officers in conjunction with tutors and are based on the agreed entry requirements for each course. Take a look at your chosen course page for details of entry requirements. We're committed to equal opportunities and non-discrimination.

  • And what should I do if I receive one?

    All offers are subject to the University's standard terms and conditions. If you wish to take up your offer of a place, you should follow the instructions provided in your offer email. If you’ve applied via UCAS, you should accept your offer via UCAS Hub when advised by UCAS to do so.

  • Who should I send my results to?

    If you've applied through one of our agents for a full-time course starting in September and have taken A levels, AS levels, or Irish Leaving Certificate qualifications in early summer, Agent will send your results directly to us. If you’ll be receiving results for qualifications other than these, please upload good quality scanned copies of your qualifications to your record in the applicant portal. Please do not send original certificates or result slips through the post under any circumstances.